RUDO ART respects your privacy and is committed to protecting your personal information.
We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and other applicable privacy laws.
Information We Collect
We may collect:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party providers)
- Purchase history
- Website usage information
Why We Collect Information
We collect personal information to:
- Process and fulfil orders
- Provide customer support
- Communicate regarding purchases
- Improve our website and services
- Send marketing communications where you have provided consent
- Meet our legal and regulatory obligations
How Your Information Is Stored
We take reasonable technical and organisational measures to safeguard your personal information against loss, unauthorised access, misuse or disclosure.
Sharing Information
We do not sell your personal information.
Where necessary, information may be shared with trusted third parties including:
- Payment processors
- Shipping providers
- Website hosting services
- Email marketing providers
These providers are required to protect your information and process it only for authorised purposes.
International Transfers
Because we serve customers worldwide, your personal information may be transferred to trusted service providers located outside South Africa.
Where applicable, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.
Your Rights Under POPIA
In accordance with POPIA, you have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent for marketing communications
- Object to certain processing activities
- Lodge a complaint with the Information Regulator (South Africa)
Contact
For privacy-related enquiries, please contact:
COOKIE POLICY
This website uses cookies to improve your browsing experience and help us understand how visitors interact with our website.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function correctly.
Analytics Cookies
These cookies help us understand how visitors use our website so that we can improve its performance.
Marketing Cookies
These cookies may be used to provide relevant advertising and measure the effectiveness of marketing campaigns.
Managing Cookies
You may control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of the website.
Changes to This Policy
RUDO ART may update this Cookie Policy from time to time. Any changes will be published on this page with the revised effective date.
These policies strike a balance between a refined luxury brand voice and practical legal coverage. They should still be reviewed by a qualified legal professional before publication, particularly the Privacy Policy and Terms & Conditions, to ensure compliance with POPIA, the Consumer Protection Act, the Electronic Communications and Transactions Act, and any requirements arising from your payment gateway or e-commerce platform.